Betstar members are able to withdraw funds via the following methods:
- EFT (Electronic Funds Transfer)
Non-credit clients can make an unlimited number of withdrawals per day, credit clients are capped at one withdrawal per week.
Betstar is committed to processing all withdrawal requests within 24 hours, however the task may take up to three business days,
depending on when the withdrawal request is made.
Prior to withdrawing funds or within 90 days of opening an account, all Betstar members are required to verify their identity,
in accordance with Betstar's licence conditions imposed by the Norfolk Island Gaming Authority, Bookmakers and Betting Exchange Act 1998 - License Number: #20110511.
Betstar will attempt to electronically verify your identity upon account sign up.
Should this be unsuccessful, in order to complete account activation and withdraw your winnings, you are required to send a
certified copy of one of the following forms of photographic identification:
- A valid Australian Driver's Licence with your current address (copy of the front and back is required)
- A valid Passport
- Government issued Proof of Age card or Birth Certificate.
If your photographic ID does not have your current address as registered with Betstar, please send a
certified copy of the following as proof of address:
- Utility bill
- Bank statement or Credit Card statement
|Copies can be mailed to:
||Scanned and Emailed to:
PO Box 759
||08 8943 3840
If you use your Credit Card to deposit funds, a copy of the front and back of your credit card (you can block out the middle eight digits
on your card) is also required to be sent.